Shipping & Payment

Shipping & Payment

Payment

The purchase of products (e.g. board games) is carried out exclusively via external platforms such as Gamefound, Amazon, or Sumup-based shops.

The available payment methods (e.g. credit card, PayPal, SEPA, etc.) are determined and processed solely by the respective platform.

The operator of this website has no influence over:

  • offered payment methods

  • payment processing

  • any applicable fees

  • payment confirmation

For questions regarding payment, please contact the respective platform.

Shipping & Shipping Costs

Shipping costs, delivery countries, and shipping methods are determined by the operator of this website, even if the order is processed via an external platform.

The exact shipping costs and delivery times are:

  • displayed in the respective product description on the platform, and

  • specified in the order summary before completing the purchase

Shipping is carried out in accordance with the conditions communicated there.

Fulfilment of Shipping

Although the ordering and payment process is carried out via external platforms, the physical shipment of the products is organized by the operator of this website or handled by a shipping service provider commissioned by them.

The provider is responsible for:

  • packaging

  • preparation for shipment

  • selection of the shipping service provider (e.g. DHL, GLS, Hermes)

  • dispatch of the order within the stated processing time

Delivery Times

Estimated delivery times are indicated on the respective sales platform.

These times may vary depending on:

  • shipping destination

  • shipping service provider

  • processing times

  • external circumstances (e.g. customs, public holidays)

Shipping Issues

For questions regarding:

  • delivery delays

  • damaged shipments

  • lost parcels

please contact the operator of this website directly (contact details see legal notice / imprint).