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Shipping and payment

Payment

You can buy products (e.g. board games) through our online shop shop.aszaki.com or through external platforms such as Gamefound, Amazon or Etsy.

In the online shop, payment is made using the payment methods offered at checkout. Technical processing is handled via SumUp.

For purchases via external platforms, the available payment methods (e.g. credit card, PayPal, SEPA, etc.) are determined and processed exclusively by the respective platform.

For purchases via external platforms, the operator of this website has no influence on:

  • payment methods offered
  • payment processing
  • any fees
  • payment confirmation

For questions about payment on an external platform, please contact the platform concerned.

Shipping & shipping costs

Shipping costs, delivery countries and shipping methods are determined by the provider of this website, even if the order is processed via an external platform.

In the online shop shop.aszaki.com, shipping within Germany is free of charge. Shipping costs apply for deliveries to other countries.

The exact shipping costs and delivery times are:

  • displayed in the respective product description (in the online shop or on the platform) and
  • stated in the order summary before the purchase is completed.

Shipping takes place in accordance with the conditions communicated there.

Carrying out the shipment

Even if the ordering and payment process takes place via the online shop or external platforms, the physical shipment of the products is organised by the provider of this website or carried out by a shipping service provider commissioned by him.

The provider is responsible for:

  • packaging
  • shipping preparation
  • choice of shipping service provider (e.g. DHL, GLS, Hermes)
  • dispatch of the order within the stated processing time

Delivery times

The expected delivery times are stated in the online shop or on the respective sales platform.

These times may vary depending on:

  • destination
  • shipping service provider
  • processing times
  • external circumstances (e.g. customs, public holidays)

Shipping problems

For questions about:

  • delivery delays
  • damaged shipments
  • lost parcels

please contact the provider of this website directly (for contact details, see the legal notice).

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