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Information on the right of withdrawal

Right of withdrawal for consulting services

Consumers have the right to withdraw from this contract for consulting services within 14 days without giving any reason.

The withdrawal period is 14 days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform me (for contact details, see the legal notice) of your decision to withdraw from this contract by means of a clear statement (e.g. by email).

To meet the withdrawal deadline, it is sufficient that you send your notification of the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, I must reimburse all payments I have received from you without undue delay and no later than 14 days from the day on which I received notification of your withdrawal from the contract.

For this reimbursement, I will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you.

Premature expiry of the right of withdrawal

The right of withdrawal expires prematurely if:

  • the service has been fully performed,
  • and you have expressly agreed that the Provider may begin performing the service before the withdrawal period has expired,
  • and you have at the same time confirmed that you are aware that you lose your right of withdrawal once the contract has been fully performed.

Right of withdrawal for product purchases

You can buy products (e.g. board games) through our online shop or through external platforms. Different rules apply depending on where you buy.

Online shop shop.aszaki.com

We operate our online shop ourselves; technical processing is handled via SumUp. The following applies to orders there. You can also find the complete terms directly in the shop: Terms and conditions (in German).

Consumers have a statutory right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us, Adrián Száki, Argenstr. 4, 87534 Oberstaufen, Germany, email: adrian (at) aszaki.com, of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). To meet the withdrawal deadline, it is sufficient that you send your notification of the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal: If you withdraw from this contract, we will reimburse all payments we have received from you without undue delay and no later than 14 days from the day on which we received notification of your withdrawal from the contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have sent the goods back, whichever is the earlier.

You must send the goods back to us without undue delay and in any case no later than 14 days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of 14 days has expired. You bear the direct costs of returning the goods.

Gamefound

Gamefound is an external crowdfunding platform. For pledges and advance orders there, Gamefound’s terms on withdrawal and refunds apply.

Amazon

For purchases via Amazon, the withdrawal and return terms displayed there apply.

Etsy

For purchases via Etsy, the withdrawal and return terms displayed there apply.

If you have questions about an order on an external platform, you can also contact us directly (for contact details, see the legal notice).

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